Refunds & Returns Policy
Return Policy
At Top One Percent Shop, we are committed to delivering exceptional products crafted with utmost care and precision. Please note that all sales made through our store are considered final, and we do not offer returns or exchanges except in the case of receiving a defective item.
Defective or Damaged Items:
If you receive an item that is defective or damaged, please contact us immediately at [Contact Email/Phone Number] within 2 days of receiving your order. Kindly provide the following details:
- Your order number
- Description or image of the defect or damage
Our dedicated customer service team will review your concern promptly and assist you in resolving the issue.
Resolution for Defective Items:
Upon verification of the defect or damage, we will assess the situation and strive to find a suitable resolution. This may include:
- Providing a replacement item (if available and deemed appropriate)
- Offering store credit or a partial refund for the defective item.
Contact Us:
Should you have any questions or require further clarification regarding our policies, please feel free to reach out to our customer service team at [Contact Email/Phone Number]. We are here to ensure your satisfaction with your shopping experience at Top One Percent Shop.
Thank you for choosing Top One Percent Shop. We appreciate your understanding and support.